CUSTOMER CARE

PRODUCT CARE

The jewellery will keep its colour and shine for years if you follow these tips: Avoid spraying or applying any alcohol or oil-based products such as perfume, hairspray, body lotions, cleanser or hair grooming products on or near the jewellery including hair accessory pieces. The alcohol or oil content will cause the beads to crack, dull the finish and metal discolouring. Never expose the jewellery or hair accessory pieces to extreme heat, direct sunlight and humidity over long periods of time as the can cause colours to fade.

WARRANTY

Each Coco Q product is carefully handcrafted from the highest quality materials. Given the delicate nature of a hand made process, we offer a 1 month warranty on all Coco Q pieces from date of purchase. This warranty covers manufacturing faults (but does not cover neglect or wear & tear) and we will at our discretion replace or repair your damaged product. Please contact us - hello@cocoq.co for any warranty claim.

CUSTOMER CARE

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PRODUCT CARE & WARRANTY
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